Results 1 to 8 of 8

Thread: New Usergroup not visible in the shop

  1. #1
    Junior Member E.T.'s Avatar
    Join Date
    Jan 2011
    Location
    Netherlands
    Posts
    16
    Thanks
    5
    Thanked 50 Times in 9 Posts

    Default New Usergroup not visible in the shop

    Hi,

    I've a small issue.

    A few new usergroups are created in my forum, but they are not visible in the shop, cannot choose those in any categorie.


    How can this be fixed ?

  2. #2
    Developer Greystoke's Avatar
    Join Date
    Mar 2010
    Posts
    187
    Thanks
    2
    Thanked 499 Times in 113 Posts

    Default

    Hi,

    Are you referring to 'Hide From Groups' Addon.

    Can you give an example of the usergroup you have added.

    Are you saying that the new usergroup isn't visible in the dropdown menu when you are configuring a product.

  3. #3
    Junior Member E.T.'s Avatar
    Join Date
    Jan 2011
    Location
    Netherlands
    Posts
    16
    Thanks
    5
    Thanked 50 Times in 9 Posts

    Default

    Hi,

    Yes indeed I was referring to the Hide From Groups Addon.

    I've create a new usergroup named V.I.P.

    And this group is not visible the the dropdown menu when configuring a new product or categorie.

  4. #4
    Developer Greystoke's Avatar
    Join Date
    Mar 2010
    Posts
    187
    Thanks
    2
    Thanked 499 Times in 113 Posts

    Default

    Hi,

    I have created a V.I.P Usergroup on our test server and it is showing in the Create new Product and new Category.
    It is also showing in the edit Product and edit Category.

    If you want I can take a look at yours.
    PM me the Admincp and FTP login details if you want me to take a look.

  5. #5
    Developer Greystoke's Avatar
    Join Date
    Mar 2010
    Posts
    187
    Thanks
    2
    Thanked 499 Times in 113 Posts

    Default

    The problem was caused by the shop configuration file not been manually updated to the new mysql server after database migration.

  6. The Following User Says Thank You to Greystoke For This Useful Post:

    E.T. (04-10-2011)

  7. #6
    Junior Member E.T.'s Avatar
    Join Date
    Jan 2011
    Location
    Netherlands
    Posts
    16
    Thanks
    5
    Thanked 50 Times in 9 Posts

    Default

    Hi,

    The suggested files are now updated with the correct mysql details and the admincp is working.

    But the shop isn't, before the changes the shop was available and after the changes only a white screen.

  8. #7
    Developer Greystoke's Avatar
    Join Date
    Mar 2010
    Posts
    187
    Thanks
    2
    Thanked 499 Times in 113 Posts

    Default

    Hi,

    In your shop configuration.php file you had the password like:

    define('DB_SERVER_PASSWORD', password');

    It should be:

    define('DB_SERVER_PASSWORD', 'password');

    You were missing the '

    I have updated this so it should be working now.

  9. #8
    Junior Member E.T.'s Avatar
    Join Date
    Jan 2011
    Location
    Netherlands
    Posts
    16
    Thanks
    5
    Thanked 50 Times in 9 Posts

    Default

    Hi,

    Jeezzzz, I'm feeling stupid

    Thank you very much

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •