New Usergroup not visible in the shop

[E.T.]

Hi,

I've a small issue.

A few new usergroups are created in my forum, but they are not visible in the shop, cannot choose those in any categorie.


How can this be fixed ?

[Greystoke]

Hi,

Are you referring to 'Hide From Groups' Addon.

Can you give an example of the usergroup you have added.

Are you saying that the new usergroup isn't visible in the dropdown menu when you are configuring a product.

[E.T.]

Hi,

Yes indeed I was referring to the Hide From Groups Addon.

I've create a new usergroup named V.I.P.

And this group is not visible the the dropdown menu when configuring a new product or categorie.

[Greystoke]

Hi,

I have created a V.I.P Usergroup on our test server and it is showing in the Create new Product and new Category.
It is also showing in the edit Product and edit Category.

If you want I can take a look at yours.
PM me the Admincp and FTP login details if you want me to take a look.

[Greystoke]

The problem was caused by the shop configuration file not been manually updated to the new mysql server after database migration.

[E.T.]

Hi,

The suggested files are now updated with the correct mysql details and the admincp is working.

But the shop isn't, before the changes the shop was available and after the changes only a white screen.

[Greystoke]

Hi,

In your shop configuration.php file you had the password like:

define('DB_SERVER_PASSWORD', password');

It should be:

define('DB_SERVER_PASSWORD', 'password');

You were missing the '

I have updated this so it should be working now.

[E.T.]

Hi,

Jeezzzz, I'm feeling stupid :)

Thank you very much